I recently completed my 2nd trip to Vietnam using Asia Trip Deals and I was very happy and quite impressed once again. I was referred to Indochina Pioneer a year ago by a friend when planning for my first visit to Vietnam and their subsidiary Asia Trip Deals contacted me right away and immediately set to work constructing a tailor-made trip for me. The execution of the 2-week trip was even better and actually flawless. Every driver was waiting exactly on time. The many tours within the trip were fantastic with well-chosen guides of sub-tour operators. All lodging choices were excellent. Throughout the trip ‘Helen’ checked in to see how things were going. As a result of this excellent service it was an easy choice to go with Asia Trip Deals for my most recent trip to Vietnam last month.
Working at first with ‘Helen’ again, she set to work building another itinerary for me based on the ideas and suggestions I had. Unfortunately, ‘Helen’ had to leave the company and Lam picked right up to complete the planning where ‘Helen’ left off. It was a clean transition and the communication with me was clear. Another 2-week trip itinerary was soon finalized after much patient back and forth and fine-tuning and I was set to go. Once again, the execution was flawless and I never once had a problem while traveling.
Asia Trip Deals is a master at the small details of trip planning. They listen to their customer and actively seek to design the trip to their specific requests but also thoughts and ideas. Customer service is a 10+!!! I never once had doubts about this company, even though all planning and communication was completed over email and WhatsApp. I have traveled all over the world and for many years and this is a most impressive company that will do right by what you are seeking to do. Simply tell them and they will build a custom trip for you, respond quickly and then deliver on execution. I will use them again and refer all my friends and colleagues to them as well.